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ORDERING &
LEAD TIMES

How do I order an Arne’s trailer?

Contact your nearest authorized Arne’s dealer or reach out to our sales team directly at 1-800-661-1975. Our sales manager John Roqasky can assist with product selection and pricing.

What are current lead times?

Lead times vary based on model, configuration, and current production schedule. Contact your dealer or our sales team for the most current estimates. Because every Arne’s trailer is built at our single Winnipeg facility, demand consistently exceeds supply - we recommend ordering as early as possible.

Can I visit the factory before ordering?

Yes. We welcome plant tours and encourage prospective buyers to see our facility and manufacturing process firsthand. Contact us in advance to schedule your visit.

PRODUCT &
SPECIFICATIONS

What steel does Arne’s use for frame construction

All main frame rails are constructed using 100,000 PSI tensile flange material. Floors are 3/16-inch AR200 abrasion-resistant material. Side walls use 10-gauge and 12-gauge steel depending on position.

What paint does Arne’s use?

All trailers are finished with Sherwin Williams paint products, which carry a separate 5-year manufacturer’s warranty.

Can Arne’s build a custom trailer for my specific application?

Yes. Arne’s is one of only six firms in North America with engineer-to-order custom trailer capability. Contact us to discuss your project requirements.

WARRANTY &
SERVICE

What does the warranty cover?

5 years on main frame rails, 3 years on gravel boxes, 1 year on cross members and other components. Full warranty terms are available on our Warranty page.

How do I file a warranty claim?

Contact Ben Snow, Warranty Manager, at bensnow_warranty@arnes.com or 204-231-6034. Claims must be filed within 10 days of discovering a defect.

Where can I get my Arne’s trailer serviced?

Through our Canada-wide network of authorized service and repair facilities, or through your Arne’s dealer. Contact our warranty department for a service referral in your area.

PARTS

How do I order replacement parts?

Contact our parts department at 204-233-7111 or through your authorized Arne’s dealer. Our parts specialist Enrico Javierto can assist with part identification and ordering.

Does Arne’s stock parts for older trailer models?

Yes. Our parts department maintains inventory for current and legacy models. Contact us with your trailer serial number and we can confirm part availability.